Privacy

PRIVACY NOTICEHamara Assra is a  not for profit unincorporated association. Our address is 9 Wardell House Welland Street Greenwich SE10 9DN . We are committed to safeguarding the privacy of our members, supporters and web site visitors. We believe you have the right to privacy. This policy sets out how we will treat your personal information. Our privacy document follows the Data Protection Act (1998) and the General Data Protection Regulation (GDPR).
We collect information about you:
(1) When you give it to us DIRECTLY:You may give us your personal data when you sign an online form, paper form, online petition, paper petition; when you share information about Assra from our website or Facebook, Twitter and/or via email, when you apply for employment with us, when you apply to volunteer with us, when you contact us by phone, email or post, when you buy anything from our online shop and/or when you donate money to us or contribute membership subscription. We use standardised online sign up forms and petitions that allow you to opt in and out of communication with Assra. We have strict internal policies processes regarding access to and handling of your personal data. We work hard to keep your data safe and secure.
(2) When you give it to us INDIRECTLY:Your information may be shared with us by others including users of our services, independent event organisers, other fundraising entities, sponsors and supporters of our organisation and services. Your information will also be provided to us when you follow us or otherwise interact with us on or via Twitter, when you like and/or join our page/group on Facebook or interact with us in other ways on or via Facebook.
(3) When you give permission to OTHER ORGANISATIONS to share it or it is AVAILABLE PUBLICLY:We may combine information you provide to us with information available from external publicly available sources. Depending on your privacy settings for social media services, we may also access information from those accounts or services. We use this information to gain a better understanding of you and to improve our communications and fundraising activities.
(4) When you visit our WEBSITEWe use cookies to identify you when you visit our website and to enable us to personalise your online experience (for example by remembering your log-in details).
What information do we collect?
We may collect, store and use the following kinds of personal data:
(a) information about your computer and about your visits to and use of this website including your IP address, geographical location, browser type, referral source, length of visit and number of page views;
(b) information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any contribution you make to us;
(c) information that you provide to us for the purpose of registering with us or signing a form or a petition e.g. your email address, phone number, address and other personal information when you sign;
(d) information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters; and
(e) any other information that you choose to send to us.
Do we use cookies?
The Assra website uses “cookies” to help personalise your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page.
We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at: http://www.google.com/privacypolicy.html. Our advertisers/payment services providers may also send you cookies.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.
How will we use your personal data?
Personal data submitted to us will be used for the purposes specified in this privacy policy or in relevant parts of the website.We may use your personal information to:
(a) administer the website;
(b) improve your browsing experience by personalising the website;
(c) enable your use of the services available on the website;
(d) send statements and receipts to you, and collect payments from you;
(e) send you general (non-marketing) communications;
(f) send you email, text and telephone notifications which you have specifically requested;
(g) send you marketing, event and fundraising communications relating to Assra and our campaigns, which we think may be of interest to you. We use a third-party provider, MailChimp, to deliver our email newsletter and updates about our activities. We gather statistics around email opening and clicks using standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice.
(h) provide third parties with statistical information about our users – but this information will not be used to identify any individual user.
(i) deal with enquiries and complaints made by or about you.
Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us.We will not sell, rent or share your personal data with third party organisations.
Membership & donations: privacy and cancellation
All our donations and membership subscription transactions are handled through our payment services providers, Stripe (Stripe Privacy) and DonorBox (Donorbox Privacy). You should only provide your personal information to Stripe and Donorbox after reviewing their respective privacy policies. We will share information with Stripe and Donorbox only to the extent necessary for the purposes of processing payments you make via our website.
To cancel your subscription via Donorbox or Stripe you may submit a request by contacting .moc.liamg%40kugroarssaaramah Please allow 14 days for us to process your request. We have a refund policy in case you make a donation in error. If you contact us within 7 days of making the donation we will return it to you within 40 days without charge.
Other disclosures:
In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this privacy notice, we will disclose information about you only when required to do so by law.
Security of your personal data:
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. We store your contact information on the Assra database (http://hamaraassra.co.uk). You are responsible for keeping your user details confidential.
Policy amendments
We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes. We may also notify you of changes to our privacy policy by email.
Your rights:
What are your data protection rights?
Assra would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Assra for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Assra correct any information you believe is inaccurate. You also have the right to request Assra to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Assra erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Assra restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Assra processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Assra transfer the data that we have collected to another organization, or directly to you, under certain conditions.
On receipt of proof of identity and a written request, you may have a copy of any information that we hold about you. Please email .moc.liamg%40kugroarssaaramah
Third party websites:The website and occasionally our emails contain links to other websites. We are not responsible for the privacy policies or practices of third party websites.
Unsubscribing:You may unsubscribe from Assra at any time by clicking the unsubscribe link in the footer of any email we send or emailing moc.liamg%40kugroarssaaramaH with “unsubscribe in the subject”.
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If you have any questions about this privacy notice or our treatment of your personal data, please write to the secretary by email moc.liamg%40kugroarssaaramah

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